Frequently Asked Questions
Have a question? I have tried to cover the most common ones here. If you do not see what you are looking for, feel free to reach out.
What is a personal concierge service?
A personal concierge is someone who handles the everyday tasks that pile up — errands, home management, scheduling, cleaning — so you can focus on your career and your life. Think of me as your go-to person for anything household-related.
What can a personal assistant help with?
Grocery runs, dry cleaning, waiting for the plumber, scheduling appointments, travel prep, house cleaning, organizing — whatever is on your to-do list that you do not have time for. Just send me a text and consider it handled.
Is this like having a full-time assistant?
Not exactly. I work on a flexible schedule — whether you need me weekly, biweekly, or for one-time projects. You get all the benefits of a personal assistant without the overhead of a full-time hire.
How much do your services cost?
Every visit has a 2-hour minimum. Rates vary by service type and scope. Exact pricing depends on your home size, scope of work, and travel distance. The initial consultation is always free — reach out and I will give you a clear estimate before you commit to anything.
What is included in a standard cleaning?
A standard cleaning covers dusting all surfaces, vacuuming carpets and rugs, mopping hard floors, bathroom cleaning and sanitizing, kitchen counters and stovetop, trash removal, and general tidying. If you want me to focus on specific areas or add extras, just let me know.
Do you bring your own cleaning supplies?
Yes, I bring all my own supplies and equipment to every appointment. If you have a preferred product or sensitivity to certain cleaners, just let me know and I will happily use whatever you provide.
What is your cancellation policy?
If you need to cancel, just let me know at least 24 hours before your appointment. Cancellations with 24+ hours notice are always free. I understand plans change — I just ask for advance notice so I can adjust my schedule.
How do I get started?
Just fill out the contact form or send me an email. I will reach out to learn what you need, and we will schedule your first visit from there. No commitment required.
What payment methods do you accept?
All major credit/debit cards, Apple Pay, and Google Pay accepted through our secure checkout. All payments are processed securely through Stripe. I never store your card information.
What areas do you serve?
I currently serve Palos Verdes Peninsula, Redondo Beach, Hermosa Beach, Manhattan Beach, West Torrance, South Torrance. If your area is not listed, feel free to reach out — I may expand in the future.
How do I book a service?
Reach out through the contact form and tell me what you need — the service, your general availability, and any details that would be helpful. I will follow up personally to finalize everything.
I have pets. Is that okay?
Absolutely! Pets are no problem at all. Just let me know what kind of pets you have and any special instructions — like if a dog is nervous around new people or if I should keep a door closed. I am very comfortable around animals.
Can I give you a key or access code?
Yes, most of my clients are busy professionals who provide a key, code, or lockbox access so I can work while they are away. I am background-checked and I treat every home with complete discretion. We can discuss the arrangement that works best for you.
Do you work while I am not home?
Yes, and most of my clients prefer it that way. I work independently and do not need to be managed. You give me access, I handle everything, and I let you know when it is done. Your home is locked up and secure when I leave.
Do you accept tips?
Tips are always appreciated but never expected. If you feel I did a great job and want to show extra appreciation, that is very kind — but please never feel obligated.
How often should I schedule cleaning?
It depends on your home and lifestyle. Most professionals find that weekly or every-other-week cleanings keep things feeling fresh and manageable without any effort on their part. For larger homes or homes with pets, weekly tends to work best. I am happy to help you figure out what makes sense for your schedule.
Do you offer cleaning as part of your personal assistant service?
Yes — house cleaning is one of my most popular services. But unlike a traditional cleaning service, I also handle errands, home management, organizing, laundry, and life admin. You get one reliable personal assistant for all your household needs instead of juggling multiple providers.
How is a personal assistant different from a cleaning service?
A cleaning service focuses on cleaning tasks — dusting, vacuuming, mopping, and bathrooms. A personal assistant handles a broader range of tasks like errands, home management, scheduling, organizing, laundry, and general home upkeep. My services cover both — I can be your regular house cleaner, your personal concierge, or anything in between depending on what your home needs.
Do you help with home decluttering?
Yes, home decluttering is part of my organizing service. I work with you to sort through closets, pantries, garages, and any other spaces that have gotten out of hand. We decide together what stays, what gets donated, and what goes. It is a practical, no-judgment process that leaves you with a space you can actually use and maintain.
Can I book a one-time cleaning or do I need a recurring schedule?
Both are available. I offer one-time house cleaning for things like move-in or move-out cleaning, pre-party prep, or just catching up. I also offer weekly, biweekly, and monthly recurring house cleaning. Most clients start with a single visit and then decide what schedule works best for them.
Do you offer move-in or move-out cleaning?
Yes — move-in cleaning and move-out cleaning fall under my deep cleaning service. I focus on kitchens and bathrooms with thorough scrubbing, degreasing, and sanitizing, plus baseboards, light fixtures, window sills, and all the details that matter when you are transitioning between homes.
Pricing Guide
Every visit has a 2-hour minimum. Here are general ranges by service type.
House Cleaning Add your starting rate
Deep Cleaning Add your starting rate
Errands & Shopping Add your starting rate
Home Organizing Add your starting rate
Personal Concierge Add your starting rate
Pet Care Add your starting rate
Exact pricing depends on scope, home size, and travel distance. The initial consultation is always free.
Still have questions?
I am happy to help. Send me a message and I will get back to you as soon as I can.